Business Helpline. Done right.

Speak to a real ACCA-qualified accountant whenever a tax or business question can't wait.

Running a UK company throws up questions that don't fit neatly into your year-end: a surprise HMRC letter, a VAT query before you raise an invoice, or "can I actually pay myself that?" Our Business and Tax Helpline puts a named, ACCA-qualified accountant on the other end, not a call-centre script or a chatbot. Ask about tax, payroll, VAT, dividends or day-to-day decisions and get a clear, plain-English answer you can act on.

  • 4.9 Google · 63 reviews
  • ACCA-qualified
  • 30-day money-back
Laptop showing a financial dashboard
Our expertise covers

Everything in this service, in one bill.

  • 01

    Tax & HMRC queries

    Corporation tax, Self Assessment, dividends and director's pay, allowable expenses, and how to respond to an HMRC letter, nudge or compliance check. We explain what HMRC actually wants and what it means for your bill, so you act with confidence rather than guessing.

  • 02

    VAT registration & returns

    Whether you must register once taxable turnover passes the £90,000 threshold, which scheme fits (standard, Flat Rate, cash accounting), how to treat tricky supplies, and getting returns right under Making Tax Digital. We help you avoid the late-registration penalties that catch growing businesses out.

  • 03

    Payroll, PAYE & auto-enrolment

    RTI submissions, the £10,500 Employment Allowance, statutory pay, and workplace pension duties. From April 2026 the National Living Wage is £12.71/hour (age 21+), with minimum auto-enrolment contributions of 8% of qualifying earnings, of which at least 3% is employer-paid. We keep you compliant on every payday.

  • 04

    Dividends & profit extraction

    How to take money out of your company tax-efficiently using a salary-plus-dividend mix. Dividends are taxed at 10.75% (basic), 35.75% (higher) and 39.35% (additional) above the dividend allowance, so we model what's actually left in your pocket before you draw a penny.

  • 05

    Bookkeeping & software support

    Hands-on help with Xero, QuickBooks, FreeAgent and Sage, reconciling transactions, fixing miscoded entries, and making sense of your numbers. Stop wrestling with the software and get answers from someone who uses it every day with UK businesses.

  • 06

    Business decisions & growth

    Sole trader versus limited company, taking on your first employee, cash-flow planning, pricing, and whether that big purchase makes sense before the year-end. We give you a sounding board with the financial detail to back the decision.

Why it pays off

What you actually get.

  • A real accountant, not a call centre

    You speak with a named, ACCA-qualified accountant who knows UK rules, not an offshore script-reader or an AI bot. Every answer is grounded in current HMRC guidance and tailored to your business.

  • Replies within 72 hours

    Send your question and get a considered, written answer within 72 hours, fast enough to keep decisions moving, thorough enough to be right. No phone queues and no being passed around.

  • Fixed, transparent pricing

    Plans at £99, £199 and £499 with no hourly clock running and no surprise invoices. You always know what you're paying before you ask the question.

  • Rolling monthly, cancel anytime

    No long tie-ins. Our service is rolling monthly, so you stay because it's useful, not because you're locked in. Scale up or down as your business changes.

  • 30-day money-back guarantee

    Try the helpline risk-free. If it isn't right for you within the first 30 days, we'll refund you, no awkward conversations.

How we deliver

Four steps from first call to filed.

  • 01

    Discovery

    Understanding your business needs.

  • 02

    Solution Design

    Crafting your custom accounting strategy.

  • 03

    Onboarding

    Quick and easy integration.

  • 04

    Regular Rhythm

    Consistent monitoring and reporting.

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Common questions

Frequently asked questions.

Anything operational that touches tax, payroll, VAT, employment, Companies House, IR35, dividend planning, expense treatment, or HMRC correspondence. If a regulator has written to you, if you are about to do something that has tax or compliance implications, or if you need a quick sanity check before a decision - it is in scope.

Every query receives a reply within 72 hours, and most come back the same business day. Urgent issues (HMRC investigation letters, payroll deadlines, regulator notices) are flagged on receipt and handled inside 24 hours. There is no per-query charge or counter to watch.

Every response comes from an ACCA-qualified accountant or a specialist in the relevant area (employment, VAT, IR35). You will not be routed through a contact centre, and you will not be charged for the time it takes to escalate to the right person internally.

If a compliance check or full enquiry lands, we step in as your agent and handle the correspondence, calls, and meetings end-to-end. For Premium Plus and Enterprise clients this is included; for Essentials it is quoted on a fixed-fee basis once we have seen the opening letter, with no surprise hourly billing.

It is included with every monthly accounting plan from £99 Essentials upwards. Standalone helpline access (without bookkeeping or year-end work) is offered as a flat retainer for businesses that already have an internal finance function but want a second-opinion phone-a-friend.

Zmartly Ltd20-22 Wenlock Road, London N1 7GU020 8175 5145info@zmartly.co.uk
Free · 30 minutes · No obligation

Stop overpaying tax. Start filing in 5 days.

Thirty minutes with an ACCA-qualified accountant. Most owners uncover £1,000-£3,000 in annual savings on the first call. If we are not the right fit, you walk away with a free tax review on the house.

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Joined by 240+ UK businesses this year
4.9 Google< 72h reply time30-day money-back