Credit Control. Done right.

Day one. A pre-due-date reminder goes out a week before the invoice is due, a polite nudge on the due date itself, then structured follow-ups at 7, 14, and 30 days overdue. Early intervention is the single biggest lever on debtor days - by day 60 most disputes have hardened and recovery rates fall sharply.

It would if we used aggressive language - we do not. Communications are firm, professional, and brand-aligned, written under your trading name not ours. Most clients tell us their customers never realise an external team is involved. The point is to make late payment uncomfortable without damaging the trading relationship.

Yes - the Late Payment of Commercial Debts (Interest) Act lets B2B suppliers charge 8% above the Bank of England base rate plus a fixed compensation amount (£40 to £100 per invoice depending on size) on any commercial debt paid late. We can apply this on your behalf where the commercial relationship supports it, and the threat alone often accelerates payment.

We are credit control, not a debt collection agency. We handle structured chasing, dispute resolution, payment plans, and statutory interest. For genuinely uncooperative debtors we transition the matter to a regulated debt recovery partner or solicitor for letter before action and County Court Money Claim - with your sign-off at each step.

Credit control is included from £199 Premium Plus upwards (volume capped) and uncapped on the £499 Enterprise plan. Most clients see average debtor days drop by 15-25 within the first 90 days, which on typical SME ledgers releases more cash than the service costs in the first quarter.